The informative PowerPoint presentation titled 911: Competencies for 21st Century Library Services by Tracie Hall is now available for downloading from the Public Library Association website. In addition to 911, PLA is making available selected handouts from a number of its recent National Conference Program. Be sure to check out the PLA 2008 website today!Handouts include: Ins and Outs of Community Surveys, Libraries as Greenbuildings, Weeders Attract More Readers!, Everyone is Getting Crabbier, and more!
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