Web 2.0 Week at WMRLS ~ Today: Meebo

Wikipedia defines Meebo as "... a browser instant messaging program which supports multiple IM services, including Yahoo! Messenger, .NET Messenger Service, AIM, ICQ, MySpaceIM, Facebook Chat and XMPP."

The Greenfield Public Library uses Meebo to offer live chat assistance to our patrons when the Information Desk is staffed.  We answer reference questions, renew materials, provide instruction, etc.  Our patrons can access our chat service through several different IM sites and through the widget on our homepage. ~ Jessica Pollock, Information Services Librarian, Greenfield Public Library