Thursday, February 4, 2010

Springfield & Worcester Libraries offer "Chat with a Librarian"

The following message was posted to the WMRLS email discussion list on Wednesday, February 3:

Hello all,

I've already received some gratifying interest in the new Worcester/Springfield "chat with a librarian" service.

MBLC has asked me to remind everyone that if you have a link to the old MassAnswers service on your website, to please remove it. MassAnswers ended last December and the link is now dead -- you should also remove any MassAnswers logos still on your sites:  (the old, dead link)

You can determine pages that still have such links by using Google Advanced Search:

Also, if you would like to use our chat with a librarian icon or our Springfield chat banner to market the service to your own patrons, please feel free to download them and add them to your website (thanks to Ping at Worcester for the design):

Again, if you would like the javascript to 'imbed' a chat Qwidget (chat box) on your website, please contact me.

The chat box (or Qwidget) is on our Reference page:

And a larger chat box is available through our Question Point page:

Chat is live and available to the public Monday through Friday, 3 - 5:30 pm.

And thanks to everyone for your continued interest in this service!

Donna L. Goldthwaite
Regional Reference & Internet Services Librarian
Supervisor, Foundation Center Cooperating Collection
Springfield City Library
220 State St.
Springfield MA 01103
413-263-6828 x437

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